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Singtel Group
ITSM Engineer
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
October 7, 2025
Singtel is seeking an ITSM Engineer to empower every generation and provide excellent support to customers. The role involves handling incoming support requests, troubleshooting technical issues, and maintaining accurate records. The company values employee growth and offers opportunities for continuous improvement.
Requirements
- Diploma Certification in Computer/Electronic Engineering or equivalent discipline
- 2+ years of IT support experience
- Understanding of ITSM components
- Troubleshooting and problem-solving skills
- Excellent customer service and communication skills
- Familiarity with ITSM software such as ServiceNow
- Good oral and written communication skills
Requirements Summary
Requires a Diploma in IT, 2+ years IT support experience, understanding of ITSM, and strong troubleshooting skills. ServiceNow experience is a plus
