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PRIORITY Quality Consultants
ITSM Engineer (PRITSM0725)- Client Services
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Governance, Risk, and Compliance
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
July 7, 2025
PRIORITY, a fast-growing Management and IT consulting firm in Greece, is seeking an ITSM Engineer to manage IT service lifecycle and ensure customer satisfaction. The role involves service strategy, process improvement, and performance tracking within the industrial sector.
Requirements
- Degree in Computer Science, Information Technology or related field
- 4 years’ experience in IT Service Management or a closely related role
- Solid understanding of the Information Technology Service Operation & Delivery framework
- Strong understanding of IT service management frameworks and best practices
- Good knowledge of ITSM. ITIL Foundation certification is required
- Previous experience in ServiceNow will be considered as an asset
- Understanding of Business Continuity
Benefits
- Competitive remuneration package
- Continuous learning & development opportunities
- Dynamic and friendly/inclusive working environment
Requirements Summary
Bachelor's degree in CS/IT or related field. 4+ years IT Service Management experience. ITIL Foundation certification is required
