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Axiom Software Solutions Limited
ITSM Migration Specialist - ServiceNow implementation
Join Axiom Software Solutions as an ITSM Migration Specialist in New York. Leverage ServiceNow skills for seamless ITSM migration from Remedy. Strong ITSM, Release/Change Management experience required.
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
March 6, 2025
This role involves supporting the migration of ITSM services from Remedy to a ServiceNow instance. The position requires a strong background in ITSM, Release and Change Management, and ServiceNow or Remedy tool experience. The ideal candidate will coordinate the migration of service change, incident, problem, service request, and CMDB, ensuring a seamless transition for the client. The role also requires collaboration with various departments and training teams.
Requirements
- Strong Project Management experience in IT Service Management (ITSM), with a focus on Release and Change Management.
- Hands-on experience with ServiceNow or Remedy tools.
- Proven ability to manage ITSM migrations and tool implementations.
- Strong understanding of IT infrastructure and applications.
- Excellent communication and interpersonal skills.
- Ability to train and support teams during the transition.
Requirements Summary
Strong ITSM project management & Release/Change Mgmt skills. ServiceNow/Remedy experience needed. Understanding of IT infrastructure is key
