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BluePearl Pet Hospital
ITSM Process Manager L2 - ServiceNow Analyst
ITSM Process Manager L2 at BluePearl Pet Hospital, Lagos. Define, implement & optimize ITSM processes. ServiceNow configuration expertise required. Enhance IT service delivery.
Direct Hire
Entry Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
December 13, 2025
Participate in the definition and implementation of the IT Service Management (ITSM) processes and improve the ITSM processes within the team. Analyze and improve ServiceNow usage and configuration.
Requirements
- Definition and implementation of ITSM processes
- Improvement of ITSM processes within the team
- Analysis and improvement of ServiceNow usage and configuration
Requirements Summary
Analytical and implementation skills for ITSM processes, experience with ServiceNow
