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CoverMyMeds
ITSM Service Delivery Lead
Join CoverMyMeds in Irving, TX as an ITSM Service Delivery Lead. Leverage ITIL and ServiceNow to enhance ITSM processes. Competitive pay and bonuses offered.
Direct Hire
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
April 29, 2025
McKesson is seeking an experienced ITSM Service Delivery Lead to implement, administer, and continuously improve ITSM processes and tools, focusing on aligning IT services to business needs.
Requirements
- Minimum of 8–10 years of experience in IT Service Management, IT Operations and driving service improvement initiatives.
- Strong understanding of ITIL processes and their implementation within ServiceNow or similar platforms.
- Demonstrated success in leading ITSM projects and delivering measurable service improvements.
Benefits
- Competitive compensation package
- Annual bonus or long-term incentive opportunities
- Base pay range: $132,600 - $221,000
Requirements Summary
8-10 years of IT experience, ITIL certification, and experience leading ITSM projects
Apply now
Irving
|
Texas
United States
Senior
Hybrid
Full Time
132600-221000 USD/year
