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Devoteam
ITSM ServiceNow Consultant (m/w/d)
ITSM ServiceNow Consultant at Devoteam, Karlsruhe. Design digital workflows using ServiceNow ESM. Lead projects, optimize processes, manage stakeholders. Fluent German/English required. Flexible work, training, international growth.
ServiceNow Role Type:
Sales
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
December 5, 2025
At Devoteam N Platform, we support companies in fully exploiting the possibilities of the ServiceNow platform. As part of a strong international network of over 500 technology experts and 200 consultants, you design digital workflows that increase productivity, improve employee experiences, and enable sustainable change.
Requirements
- Several years of experience in Enterprise Service Management, preferably with ServiceNow
- In-depth knowledge of process modeling, optimization, and/or quality management
- Experience in workshop moderation
- Experience in leading projects or workstreams
- Safe stakeholder management at management level
- Routine in pre-sales or offer processes
- Very good German and English skills
Benefits
- Flexible work models
- Modern IT equipment
- Wide range of further education opportunities
- International development opportunities
- Corporate benefits
- Comprehensive additional benefits
- Structured onboarding process
- Job bike leasing
- Attractive premiums for recruiting new colleagues
- Modern and centrally located offices
- Get-togethers, parties, and team events
Requirements Summary
Several years of experience in Enterprise Service Management, experience in workshop moderation, and safe stakeholder management at management level
