ITSM ServiceNow Consultant (m/w/d)

As an ITSM / ServiceNow Consultant, you'll accompany customers on their journey to modern, efficient, and digital processes. You'll connect technology, consulting, and methodology to design projects actively and lead teams professionally.

Requirements

• Several years of experience in Enterprise Service Management, ideally with ServiceNow
• Fundamental knowledge in process modeling, optimization, and/or quality management
• Experience in workshop moderation
• Experience in leading projects or workstreams
• Secure stakeholder management at management level
• Routine in pre-sales or tendering processes
• Very good German and English skills

Benefits

• Flexible work models - remote or hybrid - with individually planned working hours and locations
• Modern IT equipment - you decide which device suits you best
• Diverse training opportunities through our Devoteam Academy
• International development opportunities for your personal career boost at Devoteam
• Corporate benefits with a wide range of offers in various areas
• Comprehensive additional benefits such as corporate pension provision, direct insurances, and capital-forming benefits
• Job bike leasing with attractive tax benefits
• Attractive bonuses when you recruit new colleagues for us
• Modern and centrally located offices
• Get-togethers, parties, and team events for exchange and fun