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Devoteam
ITSM ServiceNow Consultant (m/w/d)
ITSM ServiceNow Consultant at Devoteam, Leipzig. Drive digital transformation using ServiceNow platform expertise. Lead enterprise service management projects, optimize processes, and guide stakeholders. Requires ITSM experience, process modeling skills, project leadership. Flexible work, training, international growth.
Consulting
Entry Level
ServiceNow Role Type:
Sales
ServiceNow Modules:
DevOps
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
December 5, 2025
As an ITSM / ServiceNow consultant, you will accompany our customers on their way to modern, efficient, and digital processes, connecting technology, consulting, and methodology to design projects actively.
Requirements
- Several years of experience in enterprise service management, ideally with ServiceNow
- Deep knowledge of process modeling, optimization, and/or quality management
- Experience in workshop moderation
- Experience in leading projects or workstreams
- Secure stakeholder management on management level
- Routine in pre-sales or tender processes
- Very good German and English skills
- Willingness to take responsibility and move the team forward
Benefits
- Flexible work models - remote or hybrid
- Modern IT equipment
- Wide range of training offers
- International development opportunities
- Corporate benefits
- Comprehensive additional benefits
- Jobrad leasing with attractive tax benefits
- Attractive bonuses for referring new colleagues
- Modern and centrally located offices
- Get-togethers, parties, and team events
Requirements Summary
Several years of experience in enterprise service management, deep knowledge of process modeling and optimization, and experience in workshop moderation and leading projects
