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Devoteam
ITSM ServiceNow Consultant (m/w/d)
ITSM ServiceNow Consultant at Devoteam, Karlsruhe. Lead enterprise service management projects using ServiceNow platform. Requires ITSM expertise, process optimization skills, stakeholder management. Flexible work, training, international growth opportunities.
Consulting
Entry Level
ServiceNow Role Type:
Sales
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
December 5, 2025
At Devoteam N Platform, we support companies in fully exploiting the possibilities of the ServiceNow platform. We live a modern work culture - flexible, trust-based, and focused on your personal development.
Requirements
- Several years of experience in enterprise service management, preferably with ServiceNow
- In-depth knowledge of process modeling, optimization, and/or quality management
- Experience in workshop moderation
- Experience in leading projects or work streams
- Secure stakeholder management at management level
- Routine in pre-sales or offer processes
- Very good German and English skills
Benefits
- Flexible work models
- Modern IT equipment
- Various training opportunities
- International development opportunities
- Corporate benefits
- Comprehensive additional benefits
- Bike leasing
- Attractive premiums
- Modern and centrally located offices
- Get-togethers, parties, and team events
Requirements Summary
Several years of experience, in-depth knowledge of process modeling, and experience in workshop moderation
