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Devoteam
ITSM ServiceNow Consultant (m/w/d)
ITSM ServiceNow Consultant at Devoteam, Nuremberg. Design digital workflows using ServiceNow platform. Requires ESM expertise, process modeling knowledge, workshop facilitation & project management skills. Flexible work, training & international growth.
Consulting
Entry Level
ServiceNow Role Type:
Sales
ServiceNow Modules:
DevOps
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
December 5, 2025
At Devoteam N Platform, we support companies in exploiting the full potential of the ServiceNow platform. As part of a strong international network of over 500 technology experts and 200 consultants, you design digital workflows that increase productivity, improve employee experiences, and enable sustainable change.
Requirements
- Several years of experience in enterprise service management, ideally with ServiceNow
- Sound knowledge of process modeling, optimization, and/or quality management
- Experience in workshop moderation
- Experience in project management or workstream leadership
- Safe stakeholder management at management level
- Routine in pre-sales or bid processes
- Very good German and English skills
- A willingness to take on responsibility and move something in the team
Benefits
- Flexible work models
- Modern IT equipment
- Various training opportunities
- International development opportunities
- Corporate benefits
- Comprehensive additional benefits
- Jobrad leasing
- Attractive bonuses
- Modern and centrally located offices
- Get-togethers, parties, and team events
Requirements Summary
Several years of experience in enterprise service management, knowledge of process modeling, and experience in workshop moderation and project management
