Apt Resources is hiring a Java Support Engineer with L2/L3 experience to troubleshoot Java-based systems within the banking industry. The role involves providing technical support, resolving issues, and contributing to deployment and debugging.
Requirements
- Troubleshoot and resolve Java application issues
- Monitor application performance and logs
- Provide L2/L3 technical support and root cause analysis
- Coordinate with developers and DevOps for issue resolution
- Use tools like JIRA or ServiceNow for ticket management
- Maintain SOPs and support documentation
- Experience in banking or financial environments is a plus