JIRA Developer

OLIVER+ is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, CGI, automation, AI, motion design, and digital/print content. We partner with over 300 clients in 40+ countries and counting. Our focus is to connect clients with high-quality solutions, talent and ambitious opportunities worldwide. As a JIRA Developer, you will be hands-on in designing and building solutions for entire group, collaborating with multiple stakeholders to understand, design and implement leading automation solutions primarily by using JIRA.

Requirements

• Administration:
• Solid understanding of JIRA schemes (Workflow, Screen, Field Configuration, Issue Type, Notification, Permission).
• User and group management, project roles.
• Proficient JQL (JIRA Query Language).
• JIRA instance health monitoring, basic troubleshooting.
• Managing and evaluating Marketplace Apps.
• Experience with JIRA Cloud and/or Data Center.
• Development (Foundation/Growing):
• Workflow Design & Implementation: Customizing workflows including conditions, validators, and post-functions.
• Groovy Scripting (Basic to Intermediate): Familiarity with or ability to quickly learn Groovy for ScriptRunner (or similar tools) to write/modify scripts for common automations and validations.
• JIRA APIs: Understanding of JIRA REST APIs and how they can be used for integrations.
• Custom Fields & Screens: Ability to design and implement.
• ServiceNow Knowledge (Awareness & Conceptual Understanding):
• Awareness: Familiarity with core ServiceNow modules (e.g., Incident, Problem, Change).
• Conceptual Understanding: Understands the purpose of ServiceNow in an IT ecosystem and how/why it might integrate with JIRA.
• Basic understanding of how ServiceNow APIs could be used (even if they haven't used them extensively).
• Automation & Integration Skills (Support & Implement):
• Scripting skills (e.g., basic Python, Shell scripting is a plus).
• Experience with webhook implementation.
• Understanding of authentication mechanisms (API Keys, Basic Auth).
• Ability to understand data mapping requirements.
• Can implement or configure automations using JIRA's built-in tools or common apps like ScriptRunner (for simpler tasks).
• DevOps & Agile Understanding:
• Familiarity with Agile methodologies (Scrum, Kanban).
• Soft Skills:
• Problem-Solving: Good at identifying and resolving common JIRA issues.
• Eagerness to Learn: Crucial for developing more advanced automation/integration skills.
• Communication: Able to explain JIRA configurations and gather basic requirements.
• Proactive & Detail-Oriented: Takes initiative in maintaining and improving the JIRA setup.
• Documentation: Ability to document configurations and basic processes.

Benefits

• Competitive salary
• Opportunities for growth and professional development
• Collaborative and inclusive work environment
• Ambitious environmental goals around sustainability