[Job-26284] Mid-level Support Analyst N2 e N3 (Sustentação PL/SQL + APEX)

We are technology transformation specialists, combining human expertise with AI to create scalable tech solutions.

Requirements

• Be dynamic and proactive
• Have communication skills to interact with internal teams to investigate and resolve problems and with the application user to understand the requests
• Someone who has a repertoire and good ideas to resolve the problems in a palliative way in a productive environment, restoring the operation with the maximum urgency demanded by the business
• Someone excited to find and resolve the root cause of the problems, preventing known problems from reappearing, thus ensuring continuous improvement of the operation
• A person who seeks opportunities for improvement in small and large actions, ensuring that the time of the support team is used in valuable activities, and less in repetitive actions
• N3 support

Benefits

• Health and dental plan
• Food and meal allowance
• Childcare allowance
• Extended parental leave
• Partnership with gyms and healthcare professionals and well-being via Wellhub (Gympass) TotalPass
• Participation in profits and results (PLR)
• Life insurance
• Continuous learning platform (CI&T University)
• Discounts club
• Online platform dedicated to promoting physical, mental, and well-being health
• Pregnant and responsible parenthood course
• Partnership with online course platforms
• Language learning platform