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DMI
Jr. Hardware Support Technician
Join DMI as a Jr. Hardware Support Technician in Atlanta, GA. Utilize ServiceNow for hardware troubleshooting, inventory management, and support. Benefits include 401(k), healthcare, and tuition assistance.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
February 5, 2025
DMI is seeking a Jr. Hardware Support Technician to join their team. The role involves assisting with hardware maintenance and troubleshooting for government-owned equipment, ensuring proper inventory management and safe shipping. This position contributes to the success of DMI's managed IT services and related solutions.
Requirements
- Assist in hardware maintenance and troubleshooting.
- Support staging, shipping, and installation.
- Inspect and test repaired equipment.
- Document hardware issues and resolutions in ServiceNow.
- Coordinate with senior technicians and logistics teams.
- Assist in hardware support for workstations, printers, and peripherals.
Benefits
- Generous 401(k) matches
- Life and disability insurance
- Healthcare coverage
- Performance reviews
- Tuition assistance
- Recognition awards
- Wellness programs
- Financial wellness tools
- Referral bonuses
Requirements Summary
Bachelor's degree or 6-8 years experience (High School Diploma + 8 yrs experience). US Citizenship required
