Swift

Junior DevOps Engineer/ IT Support Engineer

Join Swift in Leiden as a Junior DevOps Engineer. Utilize ServiceNow for ITSM, manage environments, and troubleshoot issues. Competitive benefits await!

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Direct Hire
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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IT Service Management
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Problem Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
July 7, 2025

We're looking for a Junior DevOps Engineer to support the rollout of software systems used by Swift Customers. As a member of our team, you'll be responsible for configuring and maintaining production and testing application environments, troubleshooting issues, and ensuring timely resolutions.

Requirements

  • Bachelor's degree in Computer Science or equivalent experience in a production operations environment
  • Experience in Change, Release and Problem Management processes
  • Experience in drafting test scenarios, execute test cases and automation
  • Experience working with Linux operating systems
  • Experience working and managing Oracle Databases and SQL
  • Experience working with Agile methodologies
  • Proficiency with one or more scripting languages such as Shell Scripting, Perl, Python, Ruby, etc.
  • Knowledge of web hosting and networking concepts and awareness of protocols including HTTP, FTP, SSH, DNS, SMTP, TCP/IP etc.
  • Ability to perform root cause analysis and implement permanent fixes
  • Good understanding of software release management processes and tools
  • Experience working with ITSM processes and tools such as ServiceNow, JIRA, etc.
  • Knowledge of container platforms and orchestration such as Docker, Kubernetes, Ansible, etc.

Benefits

  • Competitive package
  • Freedom to be yourself in a diverse and inclusive environment
  • Chance to make a difference in the financial industry

Requirements Summary

Bachelor's degree in Computer Science or equivalent experience in a production operations environment, Experience in Change, Release and Problem Management processes