This Junior IT Analyst position at First Solar involves resolving Oracle Fusion Level I support issues, creating knowledge bases, monitoring SLAs, and enhancing processes. The role requires a proactive approach to problem-solving and collaboration with stakeholders. The position is ideal for individuals with a Bachelor's degree and 2+ years of related work experience.
Requirements
- Basic knowledge of ERP solutions (Oracle ERP preferred)
- Experience with ERP full lifecycle implementation
- Knowledge of relevant ERP modules
- Basic understanding of Supply Chain Management
- Understanding of Order Management and ticketing systems
- Strong communication and documentation skills
- Basic proficiency in querying (Oracle ERP, SQL, Crystal)
- Basic proficiency in MS Office (VISIO, Excel, MS Access)
- Oracle ERP relevant module training and certification a plus
Benefits
- Equal Opportunity Employer Statement