As a Junior Learning Processor at Elanco, you will be accountable for day-to-day transactions in the SuccessFactors Learning Management System, providing resolution of learning queries to managers and employees, and ensuring a consistent and high level of customer service and operational excellence. You will process transactions, handle customer enquiries, and improve the timeliness and accuracy of requests.
Requirements
- Fluent English (B2+/C1 level)
- Bachelor's Degree
- At least one of the following languages: German, French, Portuguese
- Experience in Learning&Development, HR or Shared Service Operations in international environment, or/and experience in the use of Learning Management System SAP SuccessFactors
- Familiarity with HR tools (ticketing systems, internal HR Systems and ServiceNow is an asset)
- Excellent attention to detail
- Problem solving and decision-making skills
- Excellent time and workload management skills
- Very good customer service and communication skills
Benefits
- Comprehensive benefits package focusing on financial, physical, and mental well-being
- Career at one of the leading global animal healthcare companies
- Extra days off
- Flexible working hours
- Sports cards (Multisport), private medical care, life insurance
- Employee Referral Program
- Open and inclusive environment which is supportive and welcoming of all diversity strands
- Animal-Friendly office
- Theatre tickets discounts
- Language learning platform