Telefonica Tech

Junior ServiceNow Developer

Join Telefonica Tech in Belfast as a Junior ServiceNow Developer. Support ITSM, CSM, and more. Requires basic ServiceNow skills, JavaScript, and problem-solving. Benefits include mentorship and flexible work.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Customer Service Management
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Human Resources Service Delivery
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IT Asset Management
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
October 8, 2025

Telefónica Tech (part of the Telefónica Group) is seeking a motivated Junior ServiceNow Developer to join their growing ServiceNow team. This role involves supporting the design, development, and maintenance of ServiceNow applications and workflows, improving service delivery for the organization. The role focuses on core platform, ITSM, CSM, ITOM, ITAM, SAM, WDF, HRSD, HCLS, and GenAI modules.

Requirements

  • Assist in the development and configuration of ServiceNow modules.
  • Support the underpinning ServiceNow platforms and implement workflows.
  • Collaborate with senior developers and stakeholders to gather requirements.
  • Participate in testing, debugging, and documentation.
  • Maintain platform performance, security, and compliance standards.

Benefits

  • Mentorship and training
  • Opportunities for certification
  • Flexible working arrangements
  • Competitive benefits

Requirements Summary

Basic ServiceNow understanding, proficiency in JavaScript, HTML, CSS, and REST APIs. Strong analytical and problem-solving skills are needed