Junior ServiceNow Implementation Specialist

LMI is seeking a skilled Junior ServiceNow Implementation Specialist to support a Federal DoD client. This fully remote position focuses on ServiceNow platform deployment, requires strong analytical skills, and emphasizes business growth. LMI provides digital solutions focused on innovation and speed to government agencies.

Requirements

• Deliver the full implementation life cycle to support the deployment of ServiceNow modules into complex client environments
• Develop a good understanding of the customer’s ServiceNow business needs
• Coordinate with client stakeholders to understand the mission needs of the client and implement those requirements in ServiceNow
• Provide technical expertise on all technical questions related to assigned implementation
• Implement ServiceNow modules for multiple customers
• Implement configurations and customizations for multiple customers
• Create and manage business rules, UI actions, workflows, reports, dashboards, and user portals
• Develop and execute Quality Assurance testing for client ServiceNow solutions
• Active Secret Clearance - note that only US Citizens can obtain a clearance
• Some travel within CONUS may be required