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Sopra Steria
Junior Support Engineer (Internal)
Junior Support Engineer at Sopra Steria (Flemish Brabant). Handle IT incidents, requests & knowledge base development. Bachelor's in CS required. First/second-line support experience. Hardware, OS, software knowledge. Learning opportunities & benefits.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Knowledge Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 21, 2025
We are seeking a Junior Support Engineer to handle IT problems, respond to IT requests and incident calls, and contribute to building a Knowledge Base. The ideal candidate will have a Bachelor's degree in computer science or a relevant equivalent, experience in providing first-line and/or second-line IT support, and knowledge of hardware, operating systems, and software applications.
Requirements
- Bachelor's degree in computer science or a relevant equivalent
- Experience in providing first-line and/or second-line IT support
- Knowledge of hardware, operating systems, and software applications
Benefits
- Generous employee benefits package
- Continuous learning opportunities through the Sopra Steria Academy
- Opportunity to connect with fellow Sopra Steria colleagues at various team events
Requirements Summary
Bachelor's degree in computer science, 0-2 years of experience, and knowledge of hardware, operating systems, and software applications
