KDNI - Resource Management - Acon- FT- Bangalore

This KDNI Resource Management role involves managing schedules, reconciling booking requests, and updating employee records. The role requires strong analytical skills, understanding of resource management metrics, and support for both internal and external stakeholders. Candidates will also be responsible for SME support within the service tools platform.

Requirements

• Update schedules, reconcile booking requests, update absence, terminations and create placeholders for new employees.
• Manage Demand pipeine and Supply from various internal/external channels.
• Support resource management queries through skill searches on the tool & stakeholder connect.
• Handle KDN related reporting and co-ordination with various stakeholders.
• Set up templates and reporting in Servicenow platform.
• Support client service delivery and analyze variance.