Key Account Director - CRM & Industry Solutions (BFSI)

ServiceNow is seeking a CRM Account Executive to drive the growth engine for its CRM & Industry solutions, overseeing market success and building relationships with clients. The role requires 12+ years of sales experience with success generating new business sales of enterprise-class Customer Experience or other Business solutions, with experience selling into India BFSI essential.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 12+ years in sales with success generating new business sales of enterprise-class Customer Experience or other Business solutions.
• Experience selling into India BFSI is essential.
• Advanced knowledge of sales force automation, customer service management, enterprise resource planning or other business application technologies would be ideal.
• Experience with the sales process with the ability to navigate and progress short and long complex sales cycles.
• Understanding of business sales processes.
• Bachelor's degree in business, marketing or related discipline.