.svg)
ServiceNow
Key Account Director – CRM & Industry Solutions (BFSI)
ServiceNow Key Account Director – CRM & Industry Solutions (BFSI) in Mumbai. 12+ years sales exp, BFSI expertise, AI integration knowledge. Drive enterprise CRM solutions. Competitive benefits, flexible work.
The Mothership
Expert/Leadership
ServiceNow Role Type:
Sales
ServiceNow Modules:
Customer Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Customer Service Management
Job description
Posted on:
November 20, 2025
ServiceNow is seeking a CRM Account Executive that is a customer-facing domain expert, drives innovative business solutions with our customers, and oversees market success of ServiceNow's CRM & Industry solutions. The role requires experience in leveraging AI, 12+ years in sales, and selling into India BFSI.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- 12+ years in sales with success generating new business sales of enterprise-class Customer Experience or other Business solutions.
- Experience selling into India BFSI is essential.
- Advanced knowledge of sales force automation, customer service management, enterprise resource planning or other business application technologies would be ideal.
- Experience with the sales process with the ability to navigate and progress short and long complex sales cycles.
- Understanding of business sales processes.
- Bachelor's degree in business, marketing or related discipline.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
Requirements Summary
12+ years of sales experience, experience selling into India BFSI, and ability to navigate complex sales cycles
