Knowledge Management Specialist (ServiceNow) - 2 Year Fixed Term Contract

RBA is seeking a Knowledge Management Specialist to join their team on a 2-year fixed-term contract. The role involves developing and implementing governance strategies for IT knowledge management within ServiceNow. The successful candidate will have a passion for knowledge governance and a deep understanding of ServiceNow.

Requirements

• Bachelor’s degree in information technology, Computer Science, or a related field.
• Experience with the ServiceNow Knowledge Management module would be advantageous
• Strong understanding of ITIL processes and best practices.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong analytical and problem-solving skills.
• Prior experience within the project management lifecycle is advantageous.

Benefits

• Development and career opportunities in a collaborative environment that supports growth, wellbeing and promotes flexibility.
• The opportunity to work for an organisation that truly makes a difference to the people of Australia.