Lab IT Deskside Support Team Leader

PerkinElmer is seeking a Lab IT Deskside Support Team Leader to join their team. The successful candidate will be responsible for providing technical support for customer laboratory IT environments, troubleshooting complex instrument and technology issues, and managing ServiceNow requests and incidents.

Requirements

• Excellent customer service skills
• Ability to troubleshoot complex instrument and technology issues
• Strong verbal and written communication skills
• Ability to identify, track and complete tasks for multiple projects under prescribed timeframes
• Knowledge of laboratory safety practices
• High School Diploma with 8+ years of relevant work experience
• Ability to work in a laboratory environment
• Ability to remain in a stationary position for more than 25% of the time

Benefits

• Comprehensive benefits package
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Competitive salary and bonus structure
• Employee recognition and reward programs