Bank of America

Lead Administrator, ServiceNow Platform

Lead Administrator, ServiceNow at Bank of America, Plano, TX. Oversee platform management, mentor teams, and ensure application availability. 5+ years in ServiceNow, CSA certified. Competitive benefits.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):
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Certified System Administrator

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 11, 2025

Bank of America is seeking a Lead Administrator for the ServiceNow Platform. The successful candidate will maintain and support the ServiceNow platform, manage ServiceNow code quality control processes, lead and mentor a team of operations specialists, and respond to incidents for application availability issues.

Requirements

  • Minimum of 5+ years of experience in ServiceNow development and engineering with emphasis on platform management
  • Active and verifiable ServiceNow Certified System Administrator (CSA) certification
  • Proven experience as an administrator in highly regulated environments

Benefits

  • Industry-leading benefits
  • Access to paid time off
  • Resources and support to make a genuine impact and contribute to the sustainable growth of the business and the communities served

Requirements Summary

5+ years of experience in ServiceNow development and engineering, active ServiceNow Certified System Administrator (CSA) certification, and proven experience as an administrator in highly regulated environments