Lead Administrator, ServiceNow at Bank of America, Plano, TX. Oversee platform management, mentor teams, and ensure application availability. 5+ years in ServiceNow, CSA certified. Competitive benefits.
Bank of America is seeking a Lead Administrator for the ServiceNow Platform. The successful candidate will maintain and support the ServiceNow platform, manage ServiceNow code quality control processes, lead and mentor a team of operations specialists, and respond to incidents for application availability issues.