Bank of America

Lead Administrator, ServiceNow Platform

Lead Administrator, ServiceNow at Bank of America, Plano, TX. Oversee platform management, solve technical issues, and lead a team. Requires 5+ years in ServiceNow and CSA certification. Benefits include paid time off and industry-leading perks.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified System Administrator

Job description

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Posted on:
 
June 11, 2025

Join Bank of America as a Lead Administrator, ServiceNow Platform, to help maintain the ServiceNow platform and lead a team of operations specialists. Responsible for solving complex technical and analytical issues, communicating results to senior management and Line of Business partners, and ensuring application availability.

Requirements

  • 5+ years of experience in ServiceNow development and engineering with emphasis on platform management
  • Active and verifiable ServiceNow Certified System Administrator (CSA) certification
  • Proven experience as an administrator in highly regulated environments

Benefits

  • Discretionary incentive eligible
  • Benefits eligible
  • Paid time off
  • Industry-leading benefits
  • Resources and support

Requirements Summary

5+ years of ServiceNow experience, active CSA certification, and experience in highly regulated environments