Lead Analyst, Cloud Operations

Shape a better tomorrow by analyzing metrics and designing insightful reports to drive critical business decisions. As a Reporting Analyst, you will work closely with various teams to provide key operational metrics and insights.

Requirements

• Minimum 2 years of relevant experience in an analytical role
• Proven record in providing enterprise-grade reporting in a complex, multi-tower environment
• Solid experience with MS Excel and integration of visualization tools (e.g. PowerBI)
• Ability to work systematically with multiple data sets and reports simultaneously
• Good understanding of IT operating model design and best practices
• Understanding of ServiceNow reporting capabilities
• Experience with reporting related to public cloud services is considered an advantage
• Experience providing IT operational reporting is considered an advantage