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Guardian Life
Lead Engineer - CMDB
Lead Engineer - CMDB at Guardian Life, Chennai. Expert ServiceNow Discovery & Service Mapping role managing CMDB architecture, CI relationships, and ITIL processes. Requires 3+ years experience, JavaScript, MID Server expertise.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
Discovery
IT Operations Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Service Mapping
Job description
Posted on:
November 24, 2025
We are looking for a proactive and collaborative ServiceNow Discovery and Service Mapping Engineer to join our IT Service Management team.
Requirements
- 3+ years of hands-on experience with ServiceNow Discovery and Service Mapping
- Strong understanding of CMDB architecture, CI relationships, and ITIL processes
- Experience with network protocols (SNMP, SSH, WMI), MID Server deployment, and credential management
- Proficiency in JavaScript, regex, and ServiceNow scripting
- Familiarity with cloud platforms (AWS, Azure, GCP) and hybrid infrastructure environments
Benefits
- Competitive compensation
- Benefits
- Opportunities for professional growth
Requirements Summary
3+ years of experience with ServiceNow Discovery and Service Mapping, strong understanding of CMDB architecture, and experience with network protocols
