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Allegion
Lead IT Analyst
Join Allegion as a Lead IT Analyst in Bangalore. Leverage ServiceNow for CMS/CMDB management, data analysis, and reporting. 8-10 years in SACM/CSDM required.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
Configuration Management Database
Governance, Risk, and Compliance
IT Asset Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Job description
Posted on:
May 23, 2025
We're looking for a Lead IT Analyst to join our team at Allegion, where you'll help keep people safe and secure where they live, work, and visit. As a Lead IT Analyst, you'll develop and implement CMS and CMDB data management processes, analyze data to identify trends and insights, and provide reports to management and business stakeholders.
Requirements
- Strong knowledge on ITIL v3 / v4 processes, & ITAM tools like ServiceNow, BMC, Flexera, Snow, SLM, SCCM, Intune.
- Min 8-10 years of experience in SACM & CSDM
- Good to have – Solid understanding of ServiceNow MID server configuration and strong knowledge of data source integrations with ServiceNow
- Good to have – Strong understanding of CMDB life cycle management in the ServiceNow environment.
Benefits
- Diversity and inclusion workplace
- Equal opportunity and affirmative action employer
- Accommodations for persons with disabilities
Requirements Summary
8-10 years of experience in SACM & CSDM, strong knowledge of ITIL v3 / v4 processes, & ITAM tools, good communication and analytical skills
