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Stanford Medicine Partners
Lead ServiceNow Analyst
Lead ServiceNow Analyst at Stanford Medicine Partners (USA): Implement and support ServiceNow, drive upgrades, and mentor junior staff. Requires 8-10 years in tech/healthcare, ServiceNow ITSM/ITBM knowledge. Competitive pay.
Direct Hire
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Human Resources Service Delivery
IT Service Management
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Field Service Management
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Certified Implementation Specialist - Strategic Portfolio Management
Job description
Posted on:
May 14, 2025
The Lead ServiceNow Analyst will implement, administer, and support the ServiceNow platform, providing tier-2 support and analytical assistance to junior team members. The position will also involve coordinating application support with other IT teams, implementing changes, and driving major upgrades of the platform.
Requirements
- 8-10 years of experience in healthcare or technology related work environment
- Bachelor's Degree in related field
- Experience with 2 major implementations or upgrades preferred
- Knowledge of ServiceNow modules ITSM, ITBM/SPM and one of - HRSD, SLO, FSM
- Knowledge of front-end browser technologies including HTML, CSS, and JavaScript
- Knowledge of Active Directory / LDAP
Benefits
- Competitive base pay scale
- Benefits not specified
Requirements Summary
8-10 years of experience in healthcare or technology, Bachelor's Degree, and knowledge of ServiceNow and front-end technologies
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