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Blue Yonder
Lead System Engineer - ITG
Join Blue Yonder as a Lead System Engineer in Hyderabad. Leverage ServiceNow for ITSM, manage endpoint tools, and ensure security through patch management.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 6, 2025
Lead System Engineer - ITG responsible for providing advanced L3/L4 support for endpoint devices, managing endpoint tools, and leading patch management and vulnerability remediation across regions.
Requirements
- 5-7 years of relevant experience in endpoint support and enterprise IT environments
- Strong hands-on experience with Windows and macOS endpoint support
- Proven expertise in endpoint management tools: Microsoft Intune, JAMF, SCCM, and ManageEngine
- Strong experience in patch management and vulnerability remediation using tools like Intune, JAMF, SCCM, and ManageEngine
- Working knowledge of BitLocker encryption and DUO multi-factor authentication
- Experience with Adobe Admin Console for license management and renewals
- Proficiency in ServiceNow for asset management, reporting, and ITSM workflows
Requirements Summary
5-7 years of endpoint support experience, hands-on Windows and macOS experience, endpoint management tool expertise
