Fujitsu

Lead Technical Consultant - CASE

Lead Technical Consultant at Fujitsu (Auckland) delivering ServiceNow solutions. Requires 7+ years experience, CSA/CIS certifications, ITSM/HRSD/CSM expertise. Hybrid role with career growth.

ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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Customer Service Management
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Human Resources Service Delivery
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
December 12, 2025

We are looking for a Lead Technical Consultant to deliver world-class technical services on ServiceNow, leading the customer to maximize value realization. The role offers hybrid working and is based in Auckland, New Zealand.

Requirements

  • IT Degree, relevant tertiary education in Computer Science or relevant experience
  • ServiceNow Sales & Messaging Foundation Accreditation
  • ServiceNow Sales or Presales Accreditation in 3+ Product Line
  • ServiceNow CSA
  • ServiceNow CIS x 3 - ITSM + HRSD + CSM
  • ServiceNow Pro Suite x 2- ITSM HRSD or CSM
  • ServiceNow Pro Plus Suite x 2 - ITSM HRSD or CSM
  • Fujitsu People Leader Development Training as per region
  • 7+ years successful ServiceNow support/delivery
  • General understanding of ServiceNow licensing
  • Understanding of, and ability to adapt to, both Waterfall and Agile project methodologies

Benefits

  • Tailored career paths across our global organization to support your professional and personal growth
  • Best in-class reward and recognition programs flexible work, volunteering leave, and more

Requirements Summary

7+ years of ServiceNow experience, IT degree, and relevant tertiary education