Comcast

Lead Wireless Network Operations Engineer

Lead Wireless Network Operations Engineer at Comcast in Philadelphia. Leverage ServiceNow for incident management, enhance network performance, and enjoy top benefits.

ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
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Incident Management
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Problem Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
April 14, 2025

Join Comcast's award-winning technology team as a Lead Wireless Network Operations Engineer. This is an opportunity to work on the cutting edge of mobile network operations, applying both technical and analytical skills to enhance network performance and customer experience.

Requirements

  • Proficient in E2E data and voice call architecture, OSS/BSS operations, network KPIs, and incident management tooling like ServiceNow.
  • Strong background in Network Troubleshooting, Log Analysis, and Root Cause Investigation.
  • Hands-on expertise on Load balancing architecture, DNS routing policies, and upgrade architecture for micro services using CICD pipelines for on-premise and cloud workloads.

Benefits

  • Best-in-class Benefits to eligible employees

Requirements Summary

10+ years of experience in wireless network operations, proficiency in E2E data and voice call architecture, and strong analytical skills