Lead Wireless Network Operations Engineer

Join Comcast's award-winning technology team as a Lead Wireless Network Operations Engineer. We're looking for a professional with profound skills in E2E data and voice call architecture, operations, and management of OSS/BSS functions to enhance network performance and customer experience.

Requirements

• Technical expertise in E2E data and voice call architecture, OSS/BSS operations, network KPIs, and incident management tooling like ServiceNow.
• Dev Skills: Sensor development and building data extraction for the network in Python or Go.
• Analytical Skills: Strong background in Network Troubleshooting, Log Analysis, and Root Cause Investigation.
• Troubleshooting skills: Strong background in defining KPIs for end-to-end service assurance, define thresholds for alerting to prevent system meltdown.
• Data Analysis & Machine Learning: Create and train models that analyze issues within the network and work to improve wireless user experience.
• Experience in dashboarding and visualization in building and maintaining dashboards to visualize network health and key metrics using Grafana, Elasticsearch and Prometheus.
• Good understanding of Kubernetes (Managed or Self-hosted) is an added advantage.
• Machine learning tool and framework experience to drive predictive analytics into network operations.

Benefits

• Base pay dependent on job-related, non-discriminatory factors such as experience.
• Commission under the terms of an applicable plan
• Bonus
• Best-in-class Benefits