ServiceNow

Machine Learning Engineer

Join ServiceNow in Santa Clara as a Machine Learning Engineer. Leverage AI/ML to enhance enterprise services. Requires 2+ years experience, prompt engineering skills. Benefits include health plans, 401(k) match, and flexible time off.

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The Mothership
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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Predictive Intelligence
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Service Portal
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
July 28, 2025

We are looking for a Machine Learning Engineer to build AI and Machine Learning solutions that transform the user experience and workflow efficiency of enterprise services. The ideal candidate will have a Bachelor's degree and 2+ years of related experience, or an advanced degree without experience, or equivalent work experience.

Requirements

  • A Bachelor's degree and 2+ years of related experience; or an advanced degree without experience; or equivalent work experience
  • Proficient in prompt engineering and developing LLM based features
  • Experience with methods of training and fine tuning large language models, such as distilation, supervised fine-tunning and policy optimization

Benefits

  • Health plans, including flexible spending accounts
  • A 401(k) Plan with company match
  • ESPP, matching donations, a flexible time away plan and family leave programs

Requirements Summary

2+ years of related experience or equivalent work experience, Proficient in prompt engineering and developing LLM based features, Experience with methods of training and fine tuning large language models