ServiceNow

Machine Learning Quality Engineer

Join ServiceNow as a Machine Learning Quality Engineer in Santa Clara, CA. Leverage AI and testing frameworks to ensure quality in AI-generated content. Benefits include competitive pay, equity, and flexible time off.

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The Mothership
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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Integration Hub
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Predictive Intelligence
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
July 9, 2025

We are looking for a Machine Learning Quality Engineer to evaluate the quality, accuracy, performance, and safety of AI-generated content produced by large language models. The ideal candidate will have experience in leveraging AI into work processes and decision-making, with a strong understanding of AI concepts and testing frameworks.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Minimum of 2 years of professional experience in software quality engineering
  • Hands-on experience or strong interest in testing machine learning and Generative AI systems, including synthetic data generation and prompt engineering

Benefits

  • Base pay of $123,500 - $191,500
  • Equity (when applicable)
  • Variable/incentive compensation
  • Health plans
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs

Requirements Summary

Experience in AI integration, software quality engineering, and testing machine learning systems