ServiceNow

Machine Learning Quality Engineer

Join ServiceNow as a Machine Learning Quality Engineer in Santa Clara, CA. Leverage ServiceNow's AI platform, ensuring quality in ML systems. 2+ years in software QA required. Benefits include health plans, 401(k) match, and flexible time off.

Department - JobBoardly X Webflow Template
The Mothership
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Predictive Intelligence
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
June 19, 2025

We are the Quality Engineering team that works on the ML/AI platform in SN. We build the AI platform, work on backend products, server side, and APIs, and ML capabilities. We use Java and integrate with the frontend. Release cycles are agile.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Minimum of 2 years of professional experience in software quality engineering
  • Hands-on experience or strong interest in testing machine learning and Generative AI systems, including synthetic data generation and prompt engineering

Benefits

  • Health plans, including flexible spending accounts
  • 401(k) Plan with company match
  • ESPP, matching donations, a flexible time away plan and family leave programs

Requirements Summary

2+ years of professional experience in software quality engineering, hands-on experience in testing machine learning and Generative AI systems, and strong interest in AI concepts and associated ethical considerations