Mail Service Specialist I

WGU is looking for a Mail Service Specialist I to ensure smooth mail and shipping operations. The role requires attention to detail and commitment to accuracy, with a focus on delivering timely and reliable solutions. The ideal candidate will have 0-2 years of related experience and basic Microsoft Word and Excel skills.

Requirements

• High school diploma or equivalent
• 0-2 years of related experience in mailroom or shipping/receiving roles
• General office experience
• Knowledge of standard carrier shipping requirements and processes (UPS, USPS, and FedEx)
• Basic Microsoft Word and Excel skills, including.csv file knowledge
• Strong organizational skills and ability to manage multiple tasks with minimal supervision
• Excellent interpersonal and customer service skills

Benefits

• Medical, dental, vision, telehealth and mental healthcare
• Health savings account and flexible spending account
• Basic and voluntary life insurance
• Disability coverage
• Accident, critical illness and hospital indemnity supplemental coverages
• Legal and identity theft coverage
• Retirement savings plan
• Wellbeing program
• Discounted WGU tuition
• Flexible paid time off for rest and relaxation with no need for accrual
• Flexible paid sick time with no need for accrual
• 11 paid holidays
• Up to 12 weeks of parental leave