Major Incident Manager

Origin Energy is seeking a Full Time Permanent Position as a Major Incident Manager to safeguard critical technology services, lead incident response, and drive rapid recovery. The role involves shaping service resilience, leveraging tools like ServiceNow and Power BI, and partnering with cross-functional teams to improve disaster recovery capabilities. This is a high-visibility, CBD-based position.

Requirements

• Broad, practical experience in Incident, Problem, and Service Continuity Management (ITSCM)
• Proven ability to coordinate 1st, 2nd, and 3rd level technical and business resources
• ITIL V3/4 Foundations certification or equivalent ITSCM experience
• Strong analytical, verbal, and written communication skills
• Understanding of the energy industry and operational technology
• Client-focused mindset and commitment to optimising service recovery

Benefits

• 20 weeks of paid leave for primary carers
• Purchase up to four additional weeks of leave annually
• Engage in opportunities through the Origin Foundation
• Employee EV Car subscription
• Discounted electricity, gas, and internet