.svg)
NEC Corporation
ManageEngine TooJob Title: ManageEngine Tool Expert/ITSM Expert Organization Naml Expert/ITSM Expert
Join NEC Corporation in Noida as a ManageEngine Tool Expert. Leverage your ITSM skills with ServiceDesk Plus, optimizing workflows and integrating systems. Competitive salary and global impact.
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 7, 2025
The ManageEngine Tool Expert/ITSM is responsible for implementing, configuring, and optimizing ManageEngine ServiceDesk Plus and related Zoho applications. The role includes developing ITSM workflows, integrating external systems, and acting as a consultant to internal and external stakeholders.
Requirements
- 2–5 years of hands-on experience with ManageEngine ServiceDesk Plus.
- 5+ years in overall ITSM consulting, including tools like ServiceNow and BMC Remedy.
- Experience implementing ITIL processes: Incident, Problem, Change, Knowledge, and Service Level Management.
- Proven track record in ITSM tool deployment, upgrade, and customization.
Benefits
- Opportunity to work with a global company with over 123 years of experience in providing solutions for empowering people, businesses, and society.
- Chance to be part of a team that is shaping the future of technology and society.
- Competitive salary and benefits package.
Requirements Summary
Bachelor's degree in Computer Science, Information Technology, or related field. 2–5 years of hands-on experience with ManageEngine ServiceDesk Plus. 5+ years in overall ITSM consulting
