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KPMG
Manager - IT ServiceNow
Join KPMG as a Manager - IT ServiceNow in Hyderabad. Leverage ITSM and scripting skills to deliver custom ServiceNow solutions. ITIL knowledge required.
Consulting
Mid-Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
IT Service Management
Integration Hub
Service Portal
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 5, 2025
KPMG is seeking a Manager - IT ServiceNow to join their team in Hyderabad, India. The ideal candidate will have experience with Implementation and Scripting on ITSM module and other ServiceNow modules.
Requirements
- Implementation and Scripting experience on ITSM module
- Hands-on experience with ITIL Process implementation
- Java Scripting knowledge and hands-on experience
- Service-now for custom Application Design & Development
- Hands-on technical delivery and documentation of cost-effective Service-now solutions
- Creation of script-based Assignment and Approval rule
- Creation of Business Rule, UI Action by using Glide script
- Creation of custom related list
- Creation of Access Control List with the help of Scripting
- Glide Ajax, Glide Form (g_form), Glide User (g_user), Glide Record, Glide System, Glide Element, Glide Aggregate
- Querying the table by using Glide Record, Referencing Glide List
- Debugging script, Creating and customizing UI and pages using Jelly
- Working with complex Log Files
- Render forms, lists, UI Pages, and many other things in Service-now.com with the help of Jelly
- Designing of Macros and Formatters
- User Administration, Web Service Integration, User Interface Level Integration
- MID Server Integration
- Use of Import Sets for data loading from external file or database to the service-now.com
- Knowledge of ITIL V3 processes
Requirements Summary
Implementation and scripting experience, ITIL process implementation, and ServiceNow knowledge are required
