Discover Financial Services

Manager Analytics & Reporting (multiple openings) - IHM

Join Discover Financial Services as a Manager Analytics & Reporting in Riverwoods, IL. Leverage ServiceNow for risk analytics and process automation. Benefits include paid leave, 401(k), and education assistance.

ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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Integration Hub
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Predictive Intelligence
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Workflow Automation
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 7, 2025

Discover is a leading digital banking and payments company seeking a Manager Analytics & Reporting to ensure compliance and audit-readiness, manage data, and support reporting and analytic activities.

Requirements

  • Bachelor's degree in Information Technology, Business, Mathematics, Engineering, or related field
  • 6 years of experience in the job offered or in a Business Intelligence Analyst-related occupation
  • Experience in data model automation and process transformation using Python, and Matplotlib
  • Experience in executive risk analytics, issue lifecycle analytics, and anomaly detection frameworks using Tableau and Snowflake
  • Experience in issue triage data integration frameworks using Pandas and NumPy
  • Experience in ServiceNow risk analytics and process automation
  • Experience in enterprise risk analytics and data quality management using SQL, Python, and Power Query
  • Experience in machine learning-driven risk analytics platforms using Natural Language Processing (NLP)
  • Experience in issue resolution time optimization engines using XGBoost, Pyspark, scikit-learn, and Airflow

Benefits

  • Paid Parental Leave
  • Paid Time Off
  • 401(k) Plan
  • Medical, Dental, Vision, & Health Savings Account
  • Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances
  • Recognition Program
  • Education Assistance
  • Commuter Benefits
  • Family Support Programs
  • Employee Stock Purchase Plan

Requirements Summary

Bachelor's degree in IT or related field, 6 years of experience in Business Intelligence Analyst-related occupation