Manager, Automation Engineer

We are seeking a Manager, Automation Engineer to lead and develop a growing technical team while remaining hands-on with high-impact automation and integration projects. This role will guide a team of system engineers and platform administrators, drive roadmap execution, define automation and SaaS governance standards, and deliver intelligent workflows that support SoFi’s operational growth.

Requirements

• 7+ years of experience in automation engineering, SaaS platform operations, enterprise integrations, or related technical fields.
• 2+ years of experience leading or managing technical contributors in an engineering or platform operations environment.
• Deep experience with automation and integration platforms such as Workato, Flow Designer, Zapier, or Moveworks.
• Strong hands-on experience with ServiceNow, Atlassian, Okta, SaaS administration, and workflow automation.
• Experience delivering LLM-powered workflows, chatbots, intelligent routing, and conversational automation.
• Advanced proficiency with REST APIs, JSON, webhooks, and scripting languages (JavaScript, Python).
• Familiarity with cloud platforms such as Google Cloud Platform (GCP) and Amazon Web Services (AWS).
• Strong understanding of RBAC, identity lifecycle, least-privilege access models, and secure automation design.
• Ability to lead multi-stream technical work, influence cross-functional decision-making, and communicate complex topics with clarity.
• Ability to balance hands-on engineering with people leadership responsibilities in a working-manager role.

Benefits

• Competitive compensation and benefits package
• Comprehensive benefits package
• Equal employment opportunities
• Inclusive culture
• Reasonable accommodations for candidates with physical or mental disabilities