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Manager, Cloud Migration Services
Join ServiceNow in Orlando as a Manager, Cloud Migration Services. Lead operations for cloud migrations, ensuring customer satisfaction. Requires 8+ years experience, team management, and cloud expertise. Benefits include a collaborative culture and growth opportunities.
Job description
ServiceNow is seeking a Manager to join their Cloud Migration Services Team. This role focuses on providing day-to-day operational leadership for customers who have moved their instances to Hyper Scaler partners or purchased Raptor Database. The Manager will ensure a smooth and confident customer experience by offering transparency and guidance, fostering a customer-first culture, and building partnerships with other teams. This position requires strong communication skills and a collaborative approach.
Requirements
- 8+ years of related experience with a Bachelor's degree or equivalent
- 2+ years of experience managing a team within cloud infrastructure
- Previous experience supporting SaaS, PaaS, or IaaS for enterprise customers
- Effective communication skills, both verbal and written
- Strong technical skills and ability to learn new technologies quickly
