Manager, Data Analyst (User Insights)

Join a global healthcare biopharma company as a Manager, Data Analyst (User Insights) in Hyderabad. Drive innovation and execution excellence, using data, analytics, and insights to drive decision-making. Collaborate with various stakeholders across the globe to improve user experiences with IT.

Requirements

• Perform qualitative and open text data mining to provide actionable insights to key stakeholders
• Manage the production of dashboard reports and review, design and modification of reports
• Ability to handle such projects independently
• Possess a problem-solving attitude and ability to identify insights and recommendations
• Analyze and interpret data to identify patterns, trends and possible solutions
• Advance knowledge of quantitative and qualitative data research methodologies to design them effectively
• Bachelors’ degree in Information Technology, Computer Science or any Technology stream
• 2-3 years of relevant experience in data analysis and dashboard visualization
• Technical knowledge of IT stacks such as end-user computing, print, applications, servers, network, infrastructure
• Experienced in data engineering, integration, modelling and visualization
• Experience in data co-relation across various platforms such as ServiceNow, AWS Cloud
• Experience with programming survey on tools such as Qualtrics XM
• Skilled in programming using SQL, API, Python and other database integration scripting
• Demonstrated curiosity in understanding what really matters to our customers
• Strong analytical aptitude problem solving, logical reasoning
• Good interpersonal skills and team-player attitude
• Ability to effectively communicate program plans, proposals, results, and negotiate options
• Good at partnering, innovating, and making things happen

Benefits

• Employee Status: Regular
• Relocation: N/A
• VISA Sponsorship: N/A
• Travel Requirements: Flexible
• Flexible Work Arrangements: Hybrid
• Shift: N/A
• Valid Driving License: N/A
• Hazardous Material(s): N/A