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ServiceNow
Manager, Expert Services - Technology Workflows
Join ServiceNow as a Manager, Expert Services in Bavaria. Lead teams in Technology Workflows, leveraging ServiceNow expertise for customer success.
The Mothership
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
September 29, 2025
ServiceNow is seeking a Manager for their growing Expert Services organization in EMEA Central, focusing on providing business and technical leadership for ServiceNow Technology Workflows. The role involves leading a team of experts, supporting customer success, and contributing to ServiceNow's mission to make the world work better.
Requirements
- Experience managing or leading professional services teams
- Significant consulting experience for complex organizations
- Technical delivery and architectural experience with ServiceNow products
- Familiarity with resource management
- Excellent interpersonal skills
- Strong organizational and time management skills
- Experience monitoring and summarizing business and financial metrics
- Proactive and critical thinking skills
- Excellent communication and presentation skills
- Experience mentoring a team of 8+ employees
- Experience in leading and mentoring a team of eight or more employees
Requirements Summary
Experienced leader with 8+ employees. ServiceNow experience with complex, global organizations is key. Expert Service delivery experience and strong communication skills are needed
