ServiceNow

Manager, Expert Services - Technology Workflows

Join ServiceNow as a Manager, Expert Services in Staines. Lead a team delivering high-quality ServiceNow solutions. Requires 5+ years in management and consulting. Benefits include accommodations for disabilities and a commitment to equal opportunity.

Department - JobBoardly X Webflow Template
The Mothership
Job Level - JobBoardly X Webflow Template
Entry Level
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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 6, 2025

We seek a Manager for our growing Expert Services organization in UKI, focused on leading an expert team of resources in timely, high quality delivery work for ServiceNow customers.

Requirements

  • Experience in managing or leading professional services teams
  • Significant consulting experience for complex, global organizations
  • Technical delivery and architectural experience with ServiceNow products (desirable)
  • Familiarity with resource management
  • Excellent interpersonal skills, customer-centric attitude and experience working with diverse team
  • Strong organizational and time management skills
  • Experience monitoring and summarizing business and financial metrics
  • Proactive attitude, critical thinking, problem solving, escalation, and conflict resolution
  • Excellent communication and presentation skills
  • A track record of distilling customer needs from leaders (including CXO roles) to provide guidance and direction
  • Experience in leading and mentoring a team of eight or more employees
  • Experience with people development, including coaching and mentoring for business and technical roles

Benefits

  • Accommodations for individuals with disabilities
  • Equal Opportunity Employer
  • Export Control Regulations

Requirements Summary

5+ years experience in managing or leading professional services teams, significant consulting experience, technical delivery experience