Manager, Information Technology (IT)

We are seeking a highly technical Manager of Information Technology (IT) to lead and support all aspects of our IT operations in a fast-paced telecommunications environment. This individual will oversee internal IT support (Helpdesk), corporate infrastructure (on-prem and cloud), endpoint management, network security, and ensure high system availability and performance across a globally distributed workforce.

Requirements

• 8+ years of progressive experience in IT operations, with at least 3 years in a management or team lead role.
• Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred).
• Expertise in managing: Windows Server, Linux, Active Directory, and Group Policies, Microsoft 365, Exchange Online, Intune, Azure AD, Firewalls (e.g., Fortinet, Palo Alto), switching/routing, SD-WAN, and VPN solutions, Virtualization (VMware ESXi, Hyper-V), backup platforms (Veeam, Commvault), and cloud infrastructure (Azure/AWS).
• Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VLANs, SNMP, etc.), Experience with helpdesk tools (e.g., ServiceNow, Jira Service Desk) and asset management systems.

Benefits

• 401(k) Retirement Plan – Prepare for the future with our competitive 401(k) plan.
• Health, Dental, and Vision Insurance – Access quality coverage to keep you and your family healthy.
• Cell Phone Discount Program – Enjoy savings on your monthly wireless bill through our employee discount partnerships.
• Gym Membership Discounts – Stay active and healthy with discounted rates at a variety of fitness centers.