Manager IT - Desktop Support - Onsite Eagan, MN

Prime Therapeutics is seeking a Manager IT - Desktop Support to oversee the management, coordination, and capacity planning of assigned resources, ensuring alignment with organizational priorities. This role will partner with IT and business leadership to develop and execute technology strategies that drive quality, stability, and long-term sustainability.

Requirements

• Cultivate a productive and supportive work environment by providing professional development opportunities, clear objectives, and resources for staff effectiveness
• Manage team performance through coaching, evaluation, and standardized performance metrics
• Facilitate strong engagement with internal and external customers, addressing business needs, resolving issues, and delivering measurable value
• Provide leadership across assigned IT ecosystem, ensuring stability, sustainability, and compliance with company standards, security, and financial policies
• Align IT strategy with organizational goals, regulatory requirements, and best practices to promote long-term quality and efficiency
• Collaborate across IT and business functions to identify solutions, improve execution, and drive innovation
• Ensure accountability by monitoring performance against budget, resources, and development priorities
• Support enterprise initiatives by implementing methodologies, services, and tools that enhance execution and productivity

Benefits

• Equal opportunity and affirmative action employer
• Tobacco-Free Workplace employer
• 5-day minimum posting period