Cooper University Health Care

Manager IT Service Management

IT Service Management Manager at Cooper University Health Care, Camden, NJ. Lead service delivery, optimize workflows, manage vendors. Requires 2-4 yrs ITSM admin, ITIL cert preferred, healthcare exp. Comprehensive benefits.

Department - JobBoardly X Webflow Template
Direct Hire
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
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Service Portal
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
November 24, 2025

The Cooper Information Technology Department is looking for an IT Service Delivery Manager to help lead our Service Management team in improving user experience, streamline IT workflows, implement new features and products within Service Management, and manage vendor relations.

Requirements

  • ITIL Service Management experience within a health care environment
  • 2-4 years of ITSM admin experience
  • ITIL Certifications preferred

Benefits

  • Comprehensive benefits program, including health, dental, vision, life, disability, and retirement

Requirements Summary

2-4 years of ITSM admin experience, ITIL Certifications preferred, Bachelor's degree