Manager, IT Service Management

As Point72 reimagines the future of investing, our Technology team is constantly improving our company's IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape.

Requirements

• Proven experience leading large-scale migrations from JSM (or similar tools) to ServiceNow.
• Solid understanding of enterprise IT systems, integrations, and data management.
• Extensive experience managing complex, enterprise-wide IT transformation projects.
• Expertise in driving organizational change and user adoption of new systems.
• Strong ability to engage with senior executives, technical teams, and end-users.
• Exceptional communication and presentation skills.
• Strong problem-solving and decision-making abilities.
• Collaborative mindset with a focus on team success.
• Demonstrated success in implementing and scaling ServiceNow in a large enterprise environment.
• Commitment to the highest ethical standards.

Benefits

• Fully-paid health care benefits
• Generous parental and family leave policies
• Volunteer opportunities
• Support for employee-led affinity groups representing women, people of color and the LGBT+ community
• Mental and physical wellness programs
• Tuition assistance
• A 401(k) savings program with an employer match